CTI (Computer-Telephony-Integration) - CTI stands for Computer Telephony Integration, the term covers a vast range of different technologys, from single user modem integration pacages to vast three-tier architectures for call-centres.
CTI (Computer-Telephony-Integration) - CTI stands for Computer Telephony Integration, the term covers a vast range of different technologys, from single user modem integration pacages to vast three-tier architectures for call-centres.